PROJECT MANAGEMENT AND ORGANIZATIONAL PRODUCTIVITY

Abstract

Project management are becoming an integral part of every aspect and activity in the organizations that are crucial to survive in a competitive environment, and thus has a general idea that it’s a “problematic endeavour”. In project management, three criteria (cost, time & quality) have been used for measuring project management success. However, the objectives of this research is to: assess the effect of time performance of project on organizational efficiency; determine the impact of cost performance of project on organizational profit; and analyze the effect of quality performance of project on customer satisfaction of software companies. This study is intended to cover the assessment of project management and organization productivity in Interswitch Nigeria Limited & Union Systems Limited, this study applied qualitative research designs. From a population of 41 and 1,084 employees of Union Systems Limited and Interswitch Nigeria Limited respectively, this research took 82 employees from the project management department of both organizations as it. The copies of questionnaire were be distributed by the researcher directly to the target respondents within the population. Data analysis was conducted using software SPSS 19 (Statistical Package for Social Sciences) Version 23 and Microsoft excel 2007 by applying techniques of descriptive analysis (means and standard deviations) and inferential analysis using regression analysis to reveal the impact of time, cost and quality performance of project on organizational productivity. The result of the study confirmed that timely completion of project such as deadlines, schedule, and milestone have significant impact on organizational efficiency. The study also confirmed that cost management of project have significant impact on organizational effectiveness. Lastly. The third major findings brought to light is that quality delivery have significant impact on customer satisfaction.