ROLE OF WORK-FAMILY CONFLICT ON EMPLOYEES’ COMMITMENT AND EFFECTIVENESS: A STUDY OF SELECTED FAMILY BUSINESS IN BENIN CITY, EDO STATE, NIGERIA.

Abstract

In family business, every member of the family is considered as stakeholders. Therefore, they must keep employees` performance high through incentive to encourage their commitment to the organization’s growth. Therefore, the study examined the effect of work family conflict on employees’ commitment and effectiveness using ordinary least square technique and descriptive statistics such as percentage and bar chart. The population of the study was workers and family member of twenty-five selected manufacturing firms owned by family with 250 respondents sampled through the aid of questionnaires using simple random technique to select ten respondents in each of the firm. The descriptive result showed that all the respondents that work in family business fall within the economic active age. 65.6% of the respondents acquired education to middle level. 76.4% were male and 23.6% were female. The OLS result showed that work family conflict (-0.054) was inversely related to employee commitment and directly related to business performance (0.087). In addition, work- family conflict (0.124) was significant and indirectly related to organizational effectiveness; while, business performance was directly related to it.The study concluded that work- family conflict considerably reduced the performance of employees through their commitment and effectiveness to organization growth; while, employee’s motivation stimulated both of them. The study therefore, recommended that organization should strengthen cooperation among employee through creation of a department responsible for stress management among workers. Also, motivation in term of incentives compensation, recognition, rewards and appreciation should be embraced by organization.